Delivery & Returns
Free Delivery
All orders to Melbourne metro above $100 will have free delivery.
Orders under $100 will be charged at $5 per carton.
Please note on checkout the freight price will be calculated automatically based on the actual address entered. At this current time some areas outside VIC are not servicable. Please email us at orders@boutiquedrinks.com.au so we can help you out.
Please note we currently can't ship to P.O Boxes.
Delivery Times
All orders placed today will be shipped within two business days.
We don’t offer express shipping, sorry! If you require it please email us at orders@boutiquedrinks.com.au so we can arrange this.
Tracking
Unless otherwise stated we curently use Fastway/Aramex Couriers. Please click here to track your order.
COVID-19 – Potential shipping delays
Please note due to the global COVID-19 pandemic and an increase in demand for delivery, it is likely that some deliveries may be delayed.
We apologise for any inconvenience and request your patience at this time.
Our thoughts and deepest sympathies are with all those impacted by the crisis, in whatever form that may be.
Please do not hesitate to contact the Boutique Drinks team if you have any queries or concerns.
When will my order arrive?
|
|
|
| Melbourne |
1 - 2 days |
|
Regional Victoria |
2 - 4 days |
|
Adelaide |
1 - 2 days |
|
Albury |
1 - 2 days |
|
Bendigo |
1 - 2 days |
|
Brisbane |
2 - 3 days |
|
Bundaberg |
3 - 5 days |
|
Cairns |
4 - 6 days |
|
Canberra |
1 - 2 days |
|
Central Coast |
3 - 4 days |
|
Coffs Harbour |
2 - 3 days |
|
Devonport |
3 - 4 days |
|
Geelong |
1 - 2 days |
|
Gladstone |
3 - 5 days |
|
Gold Coast |
2 - 3 days |
|
Hobart |
3 - 5 days |
|
Launceston |
3 - 4 days |
|
Mackay |
4 - 5 days |
|
Maryborough |
3 - 4 days |
|
Melbourne |
1 day |
|
Newcastle |
2 - 3 days |
|
Northern Rivers |
2 - 3 days |
|
Orange |
2 - 3 days |
|
Perth |
6 - 7 days |
|
Port Macquarie |
2 - 3 days |
|
Rockhampton |
3 - 5 days |
|
Sunshine Coast |
2 - 3 days |
|
Sydney |
1 - 2 days |
|
Toowoomba |
2 - 4 days |
|
Townsville |
4 - 6 days |
|
Wollongong |
2 - 3 days |
Please allow longer for regional deliveries.
Please note that shipping times are a guideline and subject to change. There may be slightly longer delivery times during peak periods, due to wild weather, or due to other network delivery issues that are unforeseen or unavoidable events beyond our control.
What if I'm not at home?
The courier will leave either a "Call Card" with all the information for you to organise redelivery. Please click here to see more details. In some cases the courier will also leave it at a Parcel Connect location where you have the option to pickup your delivery. This will be made clear on your Call Card.
Returns
In the event your purchase is faulty, damaged, or incorrect we’ll happily refund or replace your order, just email orders@boutiquedrinks.com.au. Please note we can't offer a return for change of mind.